Customer Service Officer - Casual Pool

Employment Details
Date Added: 1-Oct-2024
Closing Date: 31-Jan-2025 12:00 PM

About the Opportunity

The Town is seeking applications from experienced and motivated Customer Service Officers to join our Customer Service casual pool.

Please see the application criteria below:

Selection Criteria (Essential)

  • Experience in a similar role including cash handling
  • Well developed communication and interpersonal skills with an excellent telephone manner
  • Good problem solving and conflict resolution skills
  • Organisational and time management skills
  • Data entry experience

    Appointment Criteria

    • Evidence of Australian working rights.

    For further information please refer to the Position Description provided on the Town’s website.

    Location and Hours

    These positions will be offered on a casual basis and hours of work may vary but will occur between the hours of 8.30am and 4.30pm Monday to Friday. Availability to work during these hours is essential.

    How to Apply

    Please submit your current resume and a cover letter of no more than one page to humanresources@cottesloe.wa.gov.au

    Applications for this position will remain open until a sufficient Casual Pool is established. If you are interested in this position, we highly recommend you apply as soon as possible. Please note, applications will be kept on file and applicants may be contacted for future employment opportunities as they arise.

    If you have any questions relating to this position, please contact the Team Leader Customer Service on 9285 5000 or via the human resources email address (above).

    The Town of Cottesloe is an Equal Opportunity employer and committed to diversity and inclusion within all practices. Applications for this position are encouraged from Aboriginal and Torres Strait Islander peoples, people of culturally and linguistically diverse backgrounds, people with disability, people of all ages, sexualities and genders.

    Canvassing of Elected Members during the recruitment process will disqualify applicants.

    Position Description - Customer Service Officer

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